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Terms of Use

Effective date: 26 July 2026. Version: 1.0.

These terms govern your use of creativrazor.com. By using the site you accept them. If you do not accept them, please do not use the site.

They cover the website only. Paid work is governed by the separate written agreement we sign for that project, and where the two differ, that agreement wins.

1. Who you are dealing with

The site is operated by Brandflix BSI Limited, trading as Creativ Razor, a company registered in Kenya with its studio in Westlands, Nairobi. Contact: hello@creativrazor.com.

2. Nothing on this site is an offer

The pages describing what we do, including any indication of scope, timing or price, are published to help you decide whether to talk to us. They are not an offer capable of acceptance, and nothing on the site creates a contract between us.

Work begins when both sides sign a written proposal or engagement letter setting out scope, deliverables, timing and fees. Until that exists, no obligation runs either way.

3. Sending us a brief

You may send us an enquiry through the form or by email. When you do:

  • You confirm the information you give is accurate as far as you know.
  • You confirm you are entitled to share whatever you send us.
  • Sending it creates no obligation on us to take the work, to quote for it, or to reply in any particular way, though we do read everything and aim to respond within two working days.

Please do not send confidential information in a first enquiry. We treat enquiries with discretion, and we would rather sign a mutual non-disclosure agreement before you share anything genuinely sensitive. If you send confidential material before an agreement is in place we will handle it carefully, but we cannot accept the obligations of a signed NDA retrospectively.

How we handle personal data in an enquiry is set out in our Privacy Notice.

4. Who owns what is on this site

Our material. The design, layout, code, text and photography of this site, and the Creativ Razor name and marks, are owned by us or licensed to us, and are protected by the Copyright Act, 2001 and Kenyan trade mark law.

Client work shown in the portfolio. The case studies show work produced for clients. Rights in those brand identities, packaging, publications and liveries sit with the clients who commissioned them, or are shared under the terms of that engagement. Nothing on this site transfers any right in a client brand to you.

What you may do without asking us. Read the site. Share links to it. Quote a short extract for review, comment or news reporting, with attribution to Creativ Razor and a link back. Print a page for your own reference.

What you may not do. Reproduce a case study or its images as your own work or your client work. Scrape the site systematically. Reuse our copy or code in a competing site. Use the Creativ Razor name or marks in a way that suggests we endorse you, or that we worked with you when we did not.

AI systems and crawlers. We permit AI crawlers to read and cite this site, and we ask for attribution and a link when they do. That permission covers reading and citation. It does not license reproducing our clients artwork, and it does not transfer any right held by a client.

If you believe we have infringed your rights, email hello@creativrazor.com with the page, the material concerned and the basis of your claim, and we will look into it promptly.

5. Using the site properly

Please do not:

  • interfere with the operation of the site, or try to reach any part of it, or any account or server behind it, that is not open to you;
  • introduce anything malicious, or attempt to overwhelm the site with automated traffic;
  • use the forms to send unsolicited advertising, or anything unlawful, abusive, defamatory or discriminatory;
  • misrepresent who you are when contacting us; or
  • use the site in a way that breaks Kenyan law, including the Computer Misuse and Cybercrimes Act, 2018.

We may restrict access where the site is being misused. Where the misuse appears to be a criminal offence we may report it.

6. What we do and do not promise

We work hard on this site and we keep it accurate, but we publish it as it is.

  • We do not promise the site will always be available, or free of error or interruption. Hosting, connectivity and third-party services are not entirely within our control.
  • Content here is general information, not advice. Anything we publish about branding, marketing, search or AI visibility is commentary, and it is not a promise of any commercial result.
  • Where we cite third-party research we name the source. We do not warrant that a third party figures are correct, and we say so where studies disagree with each other.
  • Case studies describe work delivered. Where a case makes no performance claim, that is deliberate. Past work is not a prediction of a future outcome.

So far as Kenyan law allows us to exclude them, we exclude implied warranties of merchantability and fitness for a particular purpose in relation to this website.

7. Limits on our liability

Nothing in these terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud.

Subject to that, and so far as Kenyan law permits:

  • We are not liable for indirect or consequential loss, or for lost profit, revenue, business, goodwill or data, arising from your use of this website.
  • We are not liable for loss arising from a decision you take on the basis of general information published here, without a signed engagement with us.
  • Where we are found liable in connection with your use of this website, our total liability is limited to KES 50,000.

This section concerns the website. Liability under a signed engagement is dealt with in that engagement, and this limit does not apply to it.

The site links to third-party sites, including research we cite and directories we appear in. We do not control them and we are not responsible for their content, their accuracy or their privacy practices. A link is not an endorsement.

9. Privacy and cookies

Our Privacy Notice explains what personal data we collect, why, on what lawful basis, how long we keep it, and the rights you have under the Data Protection Act, 2019. It forms part of these terms.

Analytics cookies are set only with your consent, and you may decline or withdraw at any time.

10. Changes

We may update these terms. The version number and effective date at the top will change, and the current version governs your use of the site from the moment it is published. Material changes will be flagged on the site.

We may also change, suspend or withdraw any part of the site without notice.

11. Governing law

These terms, and any dispute arising out of them or out of your use of the site, are governed by the laws of Kenya, and the courts of Kenya have exclusive jurisdiction.

If you are a consumer resident elsewhere, this does not remove protections you have under the mandatory law of your own country.

12. General

  • Severability. If any provision is found unenforceable, the rest continues to apply.
  • No waiver. If we do not enforce a right immediately, we do not lose it.
  • Whole agreement. For the website, these terms and the Privacy Notice are the whole agreement between us. For paid work, the signed engagement is.
  • Assignment. You may not transfer your rights under these terms. We may transfer ours if the business is sold or restructured.

13. Contact

Questions about these terms: hello@creativrazor.com. Creativ Razor, Westlands, Nairobi, Kenya.

Version Date Change
1.0 26 July 2026 First published